After following the integration setup between Shopify and Heap, and adding the checkout snippet to checkout.liquid, I am facing an issue. Every user who has purchased on the site, seen with “done: Shopify Event, Purchased” has no data associated with their user.
It seems that the checkout events are dissociating the user from their previous ID.
These users are the most important, so would love to have this fixed.
Best answer by dlad
View original