Solved

Create a segment for first time visitors

  • 8 January 2023
  • 1 reply
  • 96 views

Badge

Hi,
New user here. What is the best way to create a segment of first-time users?
I was thinking of doing:

 

“Users who have done a count of -- Pageviews -- less than -- 1 -- at any time.”

Would that work?

Thank you!

 

icon

Best answer by hkirsch 13 January 2023, 18:52

View original

1 reply

Userlevel 2
Badge

Hi @stpatrick!  I don’t believe the segment definition you proposed would include any users, as you’re telling Heap to include users with less than one pageview (which is no pageviews).  There are a couple ways you can do this.  One would be to create a segment like the one below, in which you include users who had their first session in whatever time period.  Another method would be to use the “Date First Seen” property to say you want users that first came to the site (were first seen by Heap) on or after a certain date.  I hope that helps!

 

Reply