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Event visualizer not loading

  • 7 June 2022
  • 1 reply
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I’m launching the event visualizer. It runs the ‘loading’ animation with all the funny texts, but after a minute or so it just stops leaving the screen empty…

Popup blockers disabled. 

Any ideas why this is happening and if it’s just a matter that it simply won’t work with my specific site?

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Best answer by Rohin-Heap 24 June 2022, 22:52

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Hello!  Sorry to hear about the issue that you’re running into.  Debugging Event Visualizer can be a little bit tricky but typically theirs an error message on the Event Visualizer Page when you try to open it. 

I’ve attached a screenshot with the instructions to make it easier for you.  Let me know if this helps.  Typically I will say that it’s the CSP that is blocking us from loading onto the website.  

 

 

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