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Only count as a session if they finish event

  • 13 June 2022
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How do I do this?:

Visitor goes to landing page. Visitor goes through a few pages. And a few pages in, they cause an event.
Only then, when they cause that event, does Heap take this visitor’s info to my dashboard (that event and the original landing page).

If someone does NOT get to this page and cause this event, they are not taken as a visitor (in other words, payable session).

 

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Best answer by Rohin-Heap 24 June 2022, 22:57

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Hello,

 

Are you asking int he context of Heap sessions to not count those user sessions, or are you asking for your own analysis to distinguish between both types of sessions (whether it’s payable vs non-payable session).  

Heap by default will record the interactions as part of a session, you can conditionally load Heap if you would like but it can’t be triggered by an event to ignore the previous data.  It would only stop the collection from there on forwards.  

 

Let me know if that makes more sense or if I misunderstood. 

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