Segments missing

  • 20 February 2023
  • 1 reply


I am able to create user segments. They do not however show up in my filters for data analysis unless I physically type in the name of each segment. I have several that appear in the dropdown but not all and not the most recent. Is there a limit to the number of segments I can create?


Best answer by dan 24 February 2023, 18:37

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1 reply


Hey SamuelFritz!


Happy to help out here. There isn’t a limit to the number of Segments that you can have in Heap, though of course we’d recommend streamlining your dataset where possible and maintaining as few as possible to ensure that your dataset doesn’t get too messy.


That said, it’s unusual that Segments wouldn’t appear in the dropdown list. The first step I’d recommend taking is to clear your cache/cookies before logging into the Heap UI again and checking to see if that works for you.


If you still experience any issues do let us know!


Dan | Solutions Engineer @