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Why is the toggle not tracked/registered in Heap?

  • 8 August 2022
  • 1 reply
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Hi there, we’ve build www.feeting.app. An app to turn your sitting meetings into walking ones. 
We’re using Heap to track usage. 

We also want to track how many people tap the ‘Hide steps and distance for others’ toggle on this screen:
 


For some reason Heap doesn’t register this tap. We’re using React Native. What are we doing wrong? Or what else can we do to make sure that Heap measures every tap on that toggle?

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Best answer by dlad 27 August 2022, 00:19

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Hi Tom, 

I see in our Support Inbox that you resolved this. Do you mind sharing how you resolved, if you think it would benefit other Heap/RN users? Thanks!

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