Our community is here for everyone. We want to make sure that the community offers a positive experience for all visitors. To set the right tone, we’ve established these general guidelines. Should you have any questions or issues, please contact us at community@heap.io .
Be friendly
Users must treat one another with respect. Users will not post any racist, insulting, sexist, discriminatory, threatening or otherwise insulting comments, will not use coarse language, make inappropriate jokes or otherwise harass other users.
Stay legal
Users may not post any offensive material, share illegal or copyrighted content, attempt to distribute illegal substances, distribute viruses or other material which gives you access to the computers or systems of other users, or generally anything that is considered illegal by your country of residence.
Stay on topic
Please do not change the subject of a discussion to something not intended by the original poster. Any off-topic posting or “hijacking” of threads will result in content being removed and ultimately can cause users to be denied access to the community.
Sell like a champion - just not here
Users may not use the forum for commercial activities such as the advertising or sale of products or services, the sending of commercial messages (spam), the offering of (interactive) games or the advertising of other chat forums or websites.
Keep confidential information that way
Please refrain from sharing personal information (telephone numbers, email addresses, etc.) of yourself, other people or companies.
No multiple accounts
It is not allowed to own multiple accounts on this community. If the Community Team detects double accounts all secondary accounts will be banned.
Moderator actions
The Community Team reserves the right to change or remove content or to restrict access to individual users, should it be regarded as necessary. It is not allowed to discuss any Moderation actions in public, should you agree with an action taken then please contact a Moderator or the Community Manager via private message.
Be careful
All users on this community are here to help, however nobody can be held responsible for any negative consequences resulting from information derived from this community.
Cookies
A cookie is a small piece of information that is stored on your computer as a file. Cookies enable us to recognize your computer on a subsequent visit. Cookies do not store personal information. We need your permission to use cookies.
How we use cookies
Information we obtain from cookies are used to analyze our community. We use this data to adjust the community to your personal preferences. Finally, when sending information about our products and services, we can take your previous interest for certain pages into account.
Cookie setting
You choose which cookies you want to allow. If you have an account you can adjust your choice in your profile settings. If you do not have an account, you can change your cookie settings by deleting them via the internet options of your browser and visiting the community again. You will then be asked to choose your settings again. There are 3 settings: Basic, Normal and Complete.
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Basic: Functional
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Normal: Functional + analytics
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Complete: Functional + analytics + social media + embedded videos
Refuse cookies
Don't you want to use cookies at all? Visit the help pages of your browser to turn off or reject cookies. Be aware, it is possible that not everything works or is displayed correctly when refusing cookies.
Tracking / Analytics
We collect browsing data from you to continuously improve your experience. We will not spam you nor sell it to other parties.
What happens if someone violates these guidelines or the Terms and Conditions? It’s at the discretion of the moderators, but you may lose access up to and including a permanent ban
Contact us at community@heap.io with any questions about the community terms of service, content, policies, or guidelines.