I just tried to update the email address for my Heap account. The help section says to contact support. Support sends an automated email (see screenshot) saying they don’t provide email support for Free Plan users.
Did I miss something or does that make it impossible for me to change my email ?
If yes, that is more than sketchy. I’m pretty positive it’s illegal in the EU, and possibly other regions.
Any alternative tips ?
Best answer by daveteeView original