Hi everyone! New Heap user here.
This is more of a technical implementation question, but how is everyone tracking “account” (we call them companies internally) properties?
We’ve seen two approaches:
- Send in account data as part of the user properties
- Send in account data using the account properties API
Approach #2 seems purpose-built for this very thing, but there is no way to do it from the Web SDK. You have to actually write code to hit the raw API.
Our Heap rep told us that we can accomplish the same things with either approach, but I feel like if there is an API to set account properties specifically, then we should probably use it.