Solved

all-time heap export

  • 3 January 2023
  • 2 replies
  • 41 views

Badge

We are in the process of setting up reports and had a vendor who transferred their historical data to us.

For report aggregating purposes can we please get a generated all-time Heap export for us with our event data. We are kicking off talks with sales but the integration of heap connect / approval process will not be done in time for our report time line.

icon

Best answer by Rachael Carroll 19 January 2023, 18:11

View original

2 replies

Userlevel 2
Badge

Hi @Christru!  It may be best to request this from your Heap rep to see if there’s anything they can do to help with this.  I’m not sure if what you’re asking is possible, but your rep should know.

Userlevel 1
Badge +1

Hi Christru, Heap employee here! The best thing to do is get in contact with your sales rep to see if you can speed up the timeline to set up Heap Connect! 

Reply