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Duplicate paths when using the Paths analysis module

  • 12 July 2022
  • 1 reply
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Why do paths 2 and 3 show as next steps? Paths 1, 2, and 3 are identical.

 

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Best answer by Daniel J 12 July 2022, 21:38

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Hi Rayelder,

Some of the common causes of seeing consecutive page view events are too broad of an event definition or hash and/or query changes.

If the page view event is capturing multiple pages using a wildcard it may be too broad and capturing more than expected. 

The other common cause is that there is a hash or query change as the suer is moving forward, but path itself may remains the same. If you look at the event definition, take a look at grouping by hash or query. You may need to add filters to the event to make sure you aren’t capturing more than expected.

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