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Feature Request: Event definition based both on a click and custom event


Userlevel 5
Badge +4

Today it’s not possible to define an event based on both a custom event and a click with a filter.

 

This is badly needed because many times we have growing event definitions that change over time. Usually it starts with us looking at a Click event with some filter based on an ID.  Then as we decide to make this event more durable, we add a custom event for it.  

To avoid losing history on the event, we want to then grow the original event definition to be:

  • Custom Event1 with Filter X, OR
  • Click on #someID with FilterY

You cannot do this today and have to create one event for the first custom event, then another event for the second, then a third event that is a combo of both.  This bloats the number of events we must have defined in our heap project.

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Best answer by Jonas-Heap 30 June 2022, 21:30

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2 replies

Userlevel 3
Badge +2

Hi Trevin! One quick note here that might help with managing the number of events: once you have your combo event defined, you can archive the base events that make it up. You can always restore them later if you need to make changes or revert to using one of them, but that way they won’t appear in your dropdowns or on the Definitions page.

Userlevel 5
Badge +4

@Jonas-Heap Thanks! that will help. But seems like a bandaid that doesn’t solve the underlying issue of wanting to define events more powerfully.

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