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I want heap to capture the events in flow and as user comes out of that flow the heap analytics must stop.

  • 17 February 2023
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how to stop heap from capturing analytics on certain flows in my application.
I want heap to capture the events in a particular flow and as user comes out of that flow the heap analytics must stop.
how can we achieve that ?

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Best answer by DJ East 22 February 2023, 15:03

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Hi there, conditionally loading or unloading Heap would need to be controlled on your site, typically using a tag manager like GTM or Tealium. If the flow is on a specific set of URLs you can make sure Heap is only loaded on those pages, if it’s event/click based it may be a little trickier to configure.

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