Question

No Events from Safari

  • 4 November 2022
  • 1 reply
  • 18 views

We have heap embedded with Shopify app. We noticed that we don’t receive any events from Safari.

Running on Mac OS X 12.6.1

Is this a MacOS restriction or Safari restriction?

Is there any potential resolution for the same? 


1 reply

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I know that Visual Labeling and Live Feed don’t work with Safari, but I definitely see Safari users in all my heap data/charts...

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