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Users who have done an event for the first time

  • 27 April 2022
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In an analysis, is there any way to determine how many users are doing an event for the first time? I’m looking to see how many users are doing an event for the first time each day. The “Number of Users who started doing” query doesn’t show me the trend over time. Is this possible?

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Best answer by Travis 27 April 2022, 08:13

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Hi, dfoote, 

 

I have good news and bad news.  

 

Bad news first. Currently, this level of analysis is not supported in Heap natively.

 

The good news is it’s possible if you are currently using heap connect. Heap Connect documentation here. If you are to use heap connect you will need someone at your org who can handle and work well with SQL and they should be able to write this query for you. I have made a feature request for you and took a look at our product board. This is currently the 7th most requested improvement to our platform. This means it will likely make its way into the app but I do not have a time frame for that, unfortunately. For the time being to get this solved Heap Connect is your answer.

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