Question

Visual Labeling - HOw can I see the "X more"

  • 25 July 2022
  • 1 reply
  • 25 views

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Hi,

In the visual labeling I can’t figure out how to see all the defined events that are being captured for a specific interaction. For example in the image you can see that in some cases I have 2/3 events that are defined for my action but only one is displayed.

I tried hovering / clicking etc without success.

 


1 reply

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Hi Shai!

Brian from Heap’s support team here. You’re absolutely right, that ‘and x more’ descriptor should have a way to expand and see which events you already have defined for that user interaction, and we currently don’t. We’ve brought this to the attention of our product and engineering teams in the form of a feature request, and we’re sorry for the inconvenience!

In the interim, you can work around this deficiency by using our Live Data Feed! By opening the live data feed, adding a filter for your IP address, then completing the same event on your mobile app, you’ll see a similar event pop up in the live data feed. However, in this feed when you click on that entry it should show you a list of every defined event you had that matches!

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