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How do I configure the Slack connection for alerts?

  • 11 April 2023
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I’m trying to set up an alert based on what’s described in this article. Is there a place where I can configure the Heap-Slack integration settings? It doesn’t show in the integrations list.

I’m not even sure what Slack workspace is connected to my Heap account right now, but suspect it’s not mine.

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Best answer by julia 12 April 2023, 19:56

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Userlevel 3
Badge +3

I’m trying to set up an alert based on what’s described in this article. Is there a place where I can configure the Heap-Slack integration settings? It doesn’t show in the integrations list.

I’m not even sure what Slack workspace is connected to my Heap account right now, but suspect it’s not mine.

Hi @Yaara_Livecycle! If you need to disconnect your Heap account’s current Slack integration so that you can connect to the correct Slack workspace, please contact us via the Get support page and someone from the Support team will be able to help you. 

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