Resources to get you up and running in the community
Engage with other Heap users to take your Heap expertise to the next level
Resources to help you drive innovation in your organization
I’m trying to log SwiftUI views identifiers through various ways `accessibilityIdentifier`, `id`, `tag`, `accessibilityLabel` yet none are being captured by the SDK. Is this a limitation on the SDK for SwiftUI or is there a workaround? The main goal is to be able to identify these views and define events based on them.
Recording and resources here!Workshop Wednesday: With Heap’s powerful combination of Autocapture, Journeys, and Session Replay, you’ll be able to find the hidden blind spots across your site by watching what your leads are actually doing, beyond just the high-level traffic.Watch this Workshop Wednesday to learn about:Building dashboards to measure baseline acquisition Understanding which journeys perform better and why Using segments to target and retarget your campaigns like a proAlso includes ebooks to dive further into conversion!
I am trying to figure out if i can count somehow how many widgets are on a page.Context - Customers can add chart widgets to a page, do some config, then they have them on their dashboard.I can count the clicks on the “add widget button”, I can count the widgets they choose, and I know if they have added it to the page.What i was trying to work out is how may people have on their pages. We had a hypothesis that people would use multiples of the same widget just configured slightly differently. Unfortunately I am sort of stuck on the counting bit. ThanksMike
Hello there!I’m new to Heap and I’m working on a journey to see how users interact after receiving an email (filter by UTM Source = Braze). However, the filter only allows for “initial source” and our emails are never the initial source of the interaction.Is there a way to filter by source were it is either the last interaction or any interaction coming from it? I appreciate the help!
I want to see the screen resolutions more used by our customers.
Hello,We’ve successfully synced a segment into Hubspot and a list was created, but when looking into the contact list on Hubspot, there are no contacts inside.Just asking here if anyone has experienced the same and if you have any solutions.
Hi folks, We are sharing heap data with other teams. right now we sync heap data out to BigQuery and then the downstream teams will absorb the data from BigQuery. Now the teams who get the data would also like to get the detailed event definition.I put the event definition in the “Notes” section of the event page. Is there any way I can share the event definition with those teams automatically?
From what I’ve read, Heap cannot control permissions at a very granular functional level. We have a use case where access to information is highly restricted, with the need to grant read-only access to specific dashboards and charts within those dashboards — and nothing else. Am I missing something? How is this requirement handled at scale?Al
We are using React to build our pages and on some pages there are “pills” for various filters, when i go to the page Heap counts multiple page loads on that page as the query is built up. The other scenario we have is a slideout, when i close the slide out the page generates more page loads again, even though the page in the background from a user perspective has not changed at all.
hey there,none of my dashboards load. i’m shown this error message:“We're sorry, something went wrongPlease refresh your browser and try again” anyone experiencing this issue? how did you solve? thanks!
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
