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Hello, all! This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection.I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at least for starters. As a new member in this forum and wish to share and gain some knowledge. I am looking forward to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot.Also in what category should be taken depends on what factors? Thankyou in advance.
Hi all, We are tracking all the signups on our heap account and we want to forward these new sign ups to our email messaging platform. We are a new team building a new product, so we require some assistance on setting up the integrations. Any suggestions on how we can perform the above process?
I would like to evaluate the average time it takes a user to complete a specific wizard since they first logged in as an active user. Can anyone help me understand how to build that?
Hi! I was making a chart and noticed there was a limit to about 10 values when I grouped by the snapshot value. Is this coincidental or is 10 the limit for snapshot values? Thanks.
I’m seeing the logged-in event, but i’m not sure how to determine if users authenticated via biometrics or username/password
Hi, I’ve signed up for a trial of Heap as it looks good for our needs, and installed it onto a dev environment. I can see results coming in for some events, but if I try and create a heat map, I enter my filter details, and then Heap sits there for a couple of minutes with a spinner before coming up with an error For Sessions, if I turn off Only show sessions with replays, sessions show up after a short pause, however if I do only show sessions with replays it is empty Any suggestions on how to get this going?
I’m trying to implement Heap by using the provided JS script for my application (Angular FE).Heap works fine locally, however when I move up to the QA environment; hosted in Azure; I’m starting to get logs in my application gateway about OWASP rules being violated. I confirmed this happens after I load the heap script.Couple of rules being violated: ruleId_s Message 980130 Mandatory rule. Cannot be disabled. Inbound Anomaly Score Exceeded (Total Inbound Score: 15 - SQLI=15,XSS=0,RFI=0,LFI=0,RCE=0,PHPI=0,HTTP=0,SESS=0): Detects classic SQL injection probings 2/2 942370 Detects classic SQL injection probings 2/2 949110 Mandatory rule. Cannot be disabled. Inbound Anomaly Score Exceeded (Total Score: 15) 980130 Mandatory rule. Cannot be disabled. Inbound Anomaly Score Exceeded (Total Inbound Score: 15 - SQLI=15,XSS=0,RFI=0,LFI=0,RCE=0,PHPI=0,HTTP=0,SESS=0): Detects classic SQL injection probings 2/2 How can I bypass this issue ? Has someone encountered something sim
Hi everybody, I’m trying to set up a user funnel in heap where a user can add up to 3 items to a list before they are blocked and hit a paywall. I’m trying to understand how many added 1 then lost interest, added 2 then lost interest and for those who added 3 - how many tried to add a fourth and hit the block and how many just lost interest at that point. How would you advise me to set that up?
Hi, I’m using Heap with React NativeCan I point to different heap project run time by calling Heap.setAppId for android? For example when user logs in into the app - and we want to initialise the heap according to heap id we’re receiving from log in response. Basically we’re using 3 different environment and we want to point to appropriate heap project (dev, staging, production) upon user login. Is this possible for Android using React Native?
I have a button with no proper ID and I was wondering if I could this data-testid tag.<button data-testid="copyShareLinkBtn_15106950" >Share</button>The number is auto-generated with react so I want to use a wildcard.I’ve tried this but it’s not working. [data-testid^=copyShareLinkBtn_] Any help would be greatly appreciated. Thanks
Hi team, i have some data recorded in the last week, but i cant see it and it keeps popping under no data on my chart. is there a way to drill down and see the name and email in it?
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