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Hi, I’m trying to implement Heap on an SPA site (AngularJs), our team would like to see more information regarding the pages and as a result we’ve had to generate our own page view event. This works and we can see the additional data required by our team, however now we’re getting double data entries for each pageview. Once with the proper data and one that just repeats the landing page data. is it possible do disable the automatic pageview data from being collected?
Hi there- I’ve built my Heap events with corresponding URLs in Heap’s Development environment. Is there an easy way for me to duplicate that environment into Production and change the root URLs? For example, all of my pageview & event URLs would ideally change from stage.myproduct.com to production.myproduct.com. Additionally, would the CSS selectors be the same or would I need to re-define all of my events Best, Travis
I am excited to share news that marks a new chapter in our journey together. Heap has signed a definitive agreement to be acquired by Contentsquare. Heap started its journey back in 2013. Since then, we have been focused on building a better digital world by making it easy for our customers to understand and improve digital experiences. We have built and delivered a best-in-class Product Analytics platform. Today, we're excited to further our vision and mission with Contentsquare. We believe this complementary partnership will enable something transformative for every organization looking to understand and improve their digital experiences. The transaction is subject to customary closing conditions and regulatory clearances, and the companies will remain independent until those are complete and the transaction closes. Founded in France in 2012, Contentsquare is a leading digital experience provider, having expanded its position through innovation and a customer-driven M&A strateg
I have Heap installed on my web property and now need to set up Heap on our iOS app. How can I create more projects in order to support the integration with the iOS app?
Hello! I’m attempting to figure out a solution for a site with a 3rd party hosted form (paperform) which gets iframed into our site as a modal. Once they finish and submit the form they are redirected back to our site. I’m hoping that a user’s autogenerated heap id will carry from our site to the 3rd party iFrame. What I am seeing instead is that I have two users in two different sessions. The good news is that the events are being picked up on both our site and the iframed form. So close! I’ve enabled the SecureCookie and passed it as a optional parameter in the `heap.load(‘ID’, { secureCookie: true })`in our site. I’ve done the same in the form host. The 3rd party form host allows you to add scripts but it looks like they are placed outside of the <head> so I’m not sure if that’s the issue or I am misunderstanding what the results will be with the iFrame and secureCookie settings.Thank you for your help and time!
Hey, we’re seeing quite a bit of No Data in the User column. Has anyone experienced this before, know why and potential solutions? Thank you
My engineer has installed heap using Flutter Bridge https://developers.heap.io/docs/flutter-bridge-installation When trying to launch iOS visual labeling, the QR code has no data, and the 4 finger method doesn’t work either. Nothing happens at all in either case. The tool recommends adding the Heap SDK with Swift Package Manager, but my engineer has advised that, because of our setup on Flutter, we have to use Flutter Bridge. Is there a way to make this work? Or is there something I can direct my engineer to do to overcome the issue? Or perhaps there’s something simple that I’m missing. Any advice would be much appreciated!
Hello there,I’m trying to use the heap while serving my web in an iframe but heap does not capture the clicks nor the custom events.
In the heap overview(left navigation bar) at the top of the page you can see Product engagement, one of the charts is Engagement by Pageview.It is quite confusing to see page views in another language, could someone explain why this is happening?
We have a “Coming Soon” page on our site. It’s a simple redirect. We don’t point links to that page; we just point them to where they’re supposed to go, and we redirect that page to the Coming Soon page, using a _redirects file.I’m seeing more views of that page than I’d expect.What I’d love to know is what links were people clicking on, and from where, that they’re landing on it?I’m not on a paid account to yoink the data into Snowflake or Redshift and query away. I feel like that would make this quite easy; it’s what I’ve done when I was inside a larger company using Heap.Buuuuuuuuut is there a way to just do it in a chart on the Heap site?
Hello there. Is there a possibility to use Heap in Universal Windows Application (UWP)?There is the SDK for Xamarin (Android & iOS) but it seems there is nothing for UWP. In MAUI it looks the same (https://developers.heap.io/docs/xamarin-quick-start#adding-support-for-net-maui) - only Android and iOS, but nothing about Windows.
Hi! I’m trying to define a Pageview event that shares URL “#/order/(numbers)”Include only this format: https://vendoradmin.fashiongo.net/#/order/12345678 Not include: https://vendoradmin.fashiongo.net/#/order/orders (many more URL variations of this)How can I modify below criteria to achieve that? Thanks! @Matilda
Can I send data from the same web app to 2 separate environments? (i.e install the snippet with 2 IDs instead of 1)
We’re interested in expanding our usage Heap from our web application (React) to our marketing website (wordpress), can anyone comment on their experiences with such a setup? Is it even possible?
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