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How are rage clicks defined in heap? What is minimum number of clicks on an element?

  • 30 November 2023
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I think some of our users might be double clicking buttons that they only need to click once.  We’re getting some “rage clicks” on things I suspect are less “rage” and more “make sure that button really got kicked because I learned to use a computer in the 90s”, wondering if my hypothesis is correct

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Best answer by Preetam Barik 22 December 2023, 16:02

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Hi @chrisk ,

Hope you are doing well.

There are no specific number of clicks defined, however it is calculated on repeated clicks within a short timeframe. If you want exclude certain elements from being calculated as Rage clicks you can follow the steps mentioned in this doc.

 

Thanks and Regards,

Preetam Barik

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