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15% of Users initial referrers are my own website

  • 23 June 2023
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Hello! I’m doing some user analysis and noticed that 15% of my users’ initial referrer value is some form of my own website. Is there something broken here? Anyone to get more clarity on what site actually sent them to my website?

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Best answer by Christy H 23 June 2023, 05:45

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Hi @BradSylva ,

 

The most common reasons for seeing self-referrals can be found in our help docs https://help.heap.io/chart-examples/unexpected-results/why-do-i-see-referrers-from-my-own-domain-in-heap/

 

Please check out that doc and let us know if it helps.

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