Solved

Can the Salesforce integration update lead records in Salesforce?

  • 3 July 2023
  • 1 reply
  • 43 views

Badge

Hi - we want to update Salesforce “lead” records with data from Heap using the integration which Syncs Events from Heap to Salesforce. The Heap documentation mentions updating accounts and contacts in Salesforce but not leads. Do you know is it possible to update lead records using the Heap to Salesforce integration?

By leads I mean the lead records mentioned here: https://help.salesforce.com/s/articleView?id=sf.leads_def.htm&type=5.

What we want to do is to update a Salesforce lead objects with values like utm_source, utm_term, utm_campaign and Initial referrer that we have in Heap.

icon

Best answer by julia 10 July 2023, 18:00

View original

1 reply

Userlevel 3
Badge +3

Hi @Pete-phq, we have shared this feedback with the product team, please check in with your account manager for updates. 

Reply