Hello! What could be the reason why i cannot see events across other environments?
Two cases for this:
Thanks in advance!
Best answer by Jonas-Heap
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Hi! That’s a great question. The answer is most likely the same in both cases. Unlike defined events, custom events only appear in an environment once they occur at least once in that environment. So the most likely reason that these events don’t yet appear in Production is because they haven’t yet been triggered in Production.
As soon as those events occur for the first time in Production, you’ll see them appear in your Definitions and they’ll become available for analysis!
thanks for the answer! that explains it.
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