I have a page view event I am tracking for an appointment booking confirmation page. I’ve observed that this count doesn’t accurately represent the true number of appointments booked, because a percentage of people will navigate back to this page after navigating elsewhere.
I am also tracking the Unique User Count of this event, however this excludes those who make several appointments within a certain period which is common.
The url for this page has a query with a unique ID for each appointment, so I am looking for a way to get a count of the page views where the query is unique. So essentially the first time the user lands on the page, the event is counted, but if they navigate back to the page, it isn’t. And if they make a separate appointment (where the ID in the query is unique) a new event will be counted.
I’m struggling to find an operator or filter that can accomplish this. Does anyone have any suggestions?
Thanks
Best answer by Christy H
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