Heatmaps, Session Replays not working

  • 12 March 2024
  • 1 reply

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Hi, I’ve signed up for a trial of Heap as it looks good for our needs, and installed it onto a dev environment.


I can see results coming in for some events, but if I try and create a heat map, I enter my filter details, and then Heap sits there for a couple of minutes with a spinner before coming up with an error


For Sessions, if I turn off Only show sessions with replays, sessions show up after a short pause, however if I do only show sessions with replays it is empty


Any suggestions on how to get this going?

1 reply

Badge +1

Got it working in the end, I hadn’t set up the CSP settings correctly, I hadn’t followed the CSP section fully in once re-did that, all was good.