Hi guys, I was wondering if the website domain changes. What impact does it have to my Dashboard ? Does the figures just refresh from the old domain to the new ones ?
Best answer by ellysastanton
View originalHi guys, I was wondering if the website domain changes. What impact does it have to my Dashboard ? Does the figures just refresh from the old domain to the new ones ?
Best answer by ellysastanton
View originalH.
Hi jolenech,
So long as the Heap snippet with the appropriate environment ID is present on the page, data will be captured as expected. Whether or not the definitions will still capture the expected data all depends on the definitions and the Filters that may be used within them for any Domain specifications.
For example, if your old Domain was old.prod.website.com
and the new Domain was new.website.com
, the following definition would not capture pageviews on the new Domain:
Domain equals old.prod.website.com
However, the following definition would capture pageviews on the new Domain (as well as historical capture of the old Domain):
Domain contains website.com
I hope this helps, but - as always - I'm happy to help answer any questions you may still have.
All the best,
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