Hello,
We’re just investigating our use of Heap and noticed that adblockers are preventing the autocapture of data in some cases.
What are the different ways other companies are mitigating the issue of adblockers please?
(I have seen this article, but wanted to understand what everyone else is doing)
Thanks :)
Best answer by Scaletrix I Aparna Nair
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Hi Rachel,
There is only one way you can mitigate the issue of adblocker, and that is to send Server-Side Events in Heap. While sending the events make sure that Identify API is called and atleast once that user is being identified on your platform.
Thanks! I hope this answers your question.
Best Regards,
Aparna Nair
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