Is there a way to exclude a certain segment on session replay tracking?

  • 16 November 2023
  • 1 reply

Our internal team is under a certain segment and we do not want to track their sessions specially session replays. Is this possible?


Best answer by Jestoni 20 November 2023, 18:48

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1 reply

Wanted to give an update. Heap support answered this and it is not possible to filter our or not track session replays for a specific segment. Would be great though if it is possible as it will save your client $ on session replay credits.