We are relatively new to Heap, and trying to better understand some of the ways we could use it to improve product offerings. One idea was to see if we can identify any traffic that could be the result of a bot (perhaps a user that isn't defined as a bot User-Agent) which may highlight routine tasks that customers have automated with a bot (using one of the user’s credentials to perform those actions). Does anyone in the community have ideas on ways in which we might be able to analyze interactions to identify bot-like activity?
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